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web.KivoClas

Frequently asked questions

These are the questions that come up before work starts. If yours is not here, write to us — we will answer and add it.

Cost

How much does a website cost?

A functional corporate website starts from 4,000 USD. The exact cost depends on the number of pages, languages, forms, client areas, integrations and admin features.

Why is it more expensive than template offers?

We do not build a set of pages, we build a working system for a specific business. The price includes analysis, design, custom logic, adaptation, testing and launch.

Can a simple site be made cheaper?

Yes, if the project needs no custom functionality. But our main line of work is systems that help sell, book, take payment and automate. If the task is simpler, it is more honest to say so up front.

Why is the analysis paid?

Because it is work, not pre-sales: 500 USD–1,500 USD. A free estimate is always guesswork, and its cost ends up hidden inside the project anyway. Here you pay for a document that stays with you, and when a contract is signed the amount is credited towards the budget.

How much do an online store, booking and CRM cost?

Online store from 8,000 USD, booking system from 8,000 USD, CRM or internal system from 12,000 USD. PWA from 15,000 USD, mobile app from 20,000 USD, custom platform from 18,000 USD.

How much is an additional language?

From 300 USD per language. It is not only translation: addresses, metadata, search markup and ongoing content upkeep are added too.

Timelines

How long does development take?

A functional website takes 4 to 8 weeks; an online store or booking system, 6 to 12 weeks; a CRM or PWA, from 10 weeks. A complex platform is defined after the design stage.

Can it be done faster?

Yes, if resources are free. Rush development costs at least 20% more: work does not speed up by itself, speed is paid for by displacing other tasks.

What if materials arrive late?

The launch date moves by the same amount. That is not a penalty but a consequence: development stops at the missing data.

Payment and contract

Can the project be paid in instalments?

Yes. Payment is usually split into three stages: 50% / 30% / 20%. Large projects can be divided into additional stages.

Can we start without a technical specification?

For small projects an agreed description is enough. For complex systems the specification is mandatory: without it the scope is discovered as you go, which is the worst way to spend someone else’s money.

What is needed from the client?

Information about the business, texts, photographs, prices, legal details, operating rules and access to the necessary services.

Do you work for a share of future profits?

No. Development is paid according to the agreed budget. On large projects other models can be discussed, but only alongside a mandatory fixed payment.

Technology and integrations

Can WhatsApp be connected?

Yes. Buttons with a pre-filled message, automatic delivery of enquiry details and integration through the official WhatsApp Business API are all possible.

Can payments be taken on the site?

Yes. But connecting a specific gateway depends on the country of business registration, the bank account, company documents and the provider’s requirements. We check this before starting and do not promise it in advance.

Can PayPal, Stripe or a local bank be connected?

It depends on whether the service is available to your company and country of registration. Before integrating we check the technical and legal requirements.

What is a PWA?

A web application that installs on a phone like a regular app. It supports push notifications, camera, location and partial offline use, without needing an App Store or Google Play release. Our own KivoClas app is exactly that.

Do you build mobile apps?

Yes. We build PWAs and mobile applications. For most small companies we suggest considering a PWA first as the more practical and affordable option.

Which languages can the site run in?

Spanish, Russian, English and others. Each language gets its own addresses and metadata rather than switching by replacing text.

Can data be migrated from the old site?

Yes. The volume and quality of the data are assessed separately: a dirty migration poisons the new system, so the data is reviewed beforehand.

After launch

Who will add products and services?

Your staff. We build the admin panel around their tasks, train them after launch and leave a manual.

What happens after launch?

You can take monthly support from 400 USD or request individual work as needed.

Are fixes after launch free?

Defects in the agreed functionality are fixed free of charge during the warranty period, 30 to 60 days. New features are paid separately: fixing a defect and adding a feature are different kinds of work.

Can features be changed during development?

Yes, but new features are quoted separately and may affect cost and timeline. For each change we agree the description, cost, effect on the schedule and how it will be rolled out.

Do you handle site promotion?

We connect basic analytics and prepare the site to be promoted: structure, speed, markup. Advertising, ongoing SEO and social media are separate services.

Rights and terms

Will I own the project once it is finished?

After full payment the client receives the agreed rights and access in accordance with the contract.

Do you hand over the source code?

The terms for handing over source code and licensing are fixed in the contract before development starts, so they do not surface at handover.

Can development be continued with another company?

Yes, provided the project is fully paid and the contract terms are met.

Can you make a copy of a well-known service?

A product with similar business logic can be built, but unlawfully copying someone else’s design, texts, brand or closed source code cannot.

Do you only work in Punta Cana?

No. We work across the Dominican Republic and remotely with companies in other countries.

Do you provide domain and hosting?

We help choose, configure and connect the domain and server. Their cost is paid separately.

Let’s work out which system your business needs