Booking systems
The customer picks a date, sees real availability, pays a deposit and gets a confirmation. You see your load and stop spending the day explaining over chat whether Friday is free.
from 8,000 USD
Development time: 6–12 weeks
How it goes without a system
- Availability lives in your head and a spreadsheet, and every booking takes ten WhatsApp messages to confirm.
- Two salespeople sell the same slot, and the customer has to be talked down.
- A customer in another time zone writes at night, the reply goes out in the morning, and they have already booked elsewhere.
What the work includes
Booking
- Availability calendar reflecting real occupancy
- Choice of service, date and time
- Seat counts and group bookings
- Cancellation and rescheduling rules
- Automatic confirmation
Payments
- Deposit or full payment online
- Pay on arrival with the booking confirmed
- Refunds according to the cancellation rules
Communication
- Notifications to the customer and to staff
- Reminders a day ahead and an hour ahead
- WhatsApp integration
Management
- Admin panel with the schedule
- Manual booking for phone and walk-in customers
- Booking and occupancy statistics
- Multiple staff, services and branches
What the customer experiences
- They open the service page and see a calendar of free dates.
- They pick a date, a time and the number of people.
- They pay a deposit by card and the slot is taken immediately.
- They get a confirmation and a reminder the day before.
- You see the booking in the panel; the staff member sees it in their schedule.
Who it fits
Tours and boat trips · Transfers · Car, scooter and boat rental · Villas and apartments · Beauty salons and barbershops · Dental and medical clinics · Restaurants · Independent professionals and instructors
What is paid separately
- Payment gateway fees
- WhatsApp Business API charges if official integration is required
- Domain, server and SMS costs
- Connection to tour operator systems and global distribution channels — quoted separately
Frequently asked questions
Can I take a deposit and the rest on arrival?
Yes, that is the most common arrangement in this market. The deposit amount is configured per service, and the balance is recorded on the booking and visible to staff.
What about double bookings?
There will not be any: the slot is locked at the moment of payment and a simultaneous attempt is refused. Manual bookings made in the panel go into the same calendar.
What if I have several guides and boats?
Resources are described separately: service, person, vehicle. The calendar catches clashes and will not let you book a guide or a boat that is already taken.
My customers use WhatsApp, they do not fill in forms. Will this work?
WhatsApp stays: the button opens a chat with the message pre-filled, and a booking that came out of a conversation is entered in the panel in seconds. The system does not replace the messenger, it just stops depending on it to know what is free.
Request
Tell us about your project
A short description is enough to start. We reply on WhatsApp.